To the east of Shanghai City,you can see a construction resemble a huge sea-gull that is unfolding its wings to fly. This construction is Pudong International Airport's main building which lies about 30 kilometers (19miles) from the city center, and about 40kilometers (25 miles) from Shanghai Hongqiao Airport.
The buildings of Pudong International Airport comprise of the main building and concourse, with 13 conveying luggage belts and 28 boarding bridges. The two buildings are both three-storey and connected by two passage ways. The main building's arched truss roof presenting a beautiful color-silver gray blends harmoniously with the light green window, plants and ponds around it.
The Pudong International Airport control tower is open to the public, and is the only airport in the world to allow visitors to access to the control tower, making it a very popular destination. From the control tower, you can witness the whole process of an airliner's arrival or departure.
Since its opening in 1999, the amount of air traffic accommodated is increasing rapidly, and now accounts for some 60?of all Shanghai's airport's traffic.
Pudong International Airport is located in the east of Shanghai, covering an area of 40 km2, about 30 km away from the city center, and about 40 km away from Hongqiao International Airport.
Project Phase I of Pudong Inter- national Airport started officially in Oct. 1997 and completed in Sep. 1999. Project Phase I has one 4E South-north runway (4000m×60m), two parallel taxiways, 800,000 m2 apron, seventy-six aircraft positions, 50,000m2 cargo warehouse, and also equipped with the system of navigation, communication, surveillance, weathering and logistics service etc. It is capable of providing 24-hour round service. The terminal building of Pudong International Airport is composed of two parts, i.e. main building and long terminal concourse, both 3-storey structured, and connected by two passages. The building covers an area about 280,000 m2, with thirteen conveying luggage belts and twenty-eight boarding bridges; the area of food & drinks facilities and other leasing service facilities reaches 60,000 m2.
Currently, Pudong International Airport has accommodated an average aircraft movements over 400 times per day, already accounting for approx. 60% of the total aircraft movements of Shanghai. And it is serving for about 50 domestic and foreign airlines, connecting with over 70 international and regional destinations and 60 domestic destinations.

Departure and Arrival procedures Pudong International Airport
1. International departure procedure
Checkin - Luggage Delivery - Getting Boarding Card - Quarantine - Customs - Immigration - Security Check - Waiting and Boarding
2. International Arrival Procedure
Quarantine - Immigration - Luggage Reclaim - Customs - Enter greeting hall
3. Domestic departure procedure
Checkin - Luggage Delivery - Getting Boarding Card - Security Check - Waiting and Boarding.
4. Domestic Arrival procedure
Reclaim Luggage - Enter Greeting Hall
Hongqiao International Airport
1. Domestic departure procedure
Checkin - Luggage Delivery - Getting Boarding Card - Security Check - Waiting and Boarding.
2. Domestic Arrival procedure
Luggage Reclaim - Enter Greeting Hall
Reconfirm Your Tickets
Passengers having reserved seats on connecting or return nights should reconfirm their reservations if they stay in the departing place for more than 72 hours. Reservations without reconfirmation will be automatically cancelled.
Validity Period of Tickets
Tickets (excluding special price & discount tickets) are valid for one year.
Free Delivery Baggage
Free baggage allowance for first-class passengers is 40kg, allowance for business-class passengers is 30 kg, allowance for economy-class is 20 kg. Infants holding 90% discount tickets are not entitled to free baggage services.
Hand-carry Articles
First-class passengers may carry two pieces of articles. Business-class or economy-class passengers may carry one piece of article. The volume & weight of either one or two pieces should not exceed 20×40×55cm or 5 kg.
Customs
To make it convenient for passengers to go through customs during arrival and departure, we have set up the Red Channel and Green Channel examination systems. Passengers (with the exception of those holding diplomatic passports or having Customs exemption), please fill in the "Passengers Baggage Declaration Form" while you are on board.
For Incoming Passengers
I. Entering Passengers, under the following circumstances, must declare, choose the channel marked "GOODS TO DECLARE(RED CHANNEL):
1.Having dutiable articles or duty free articles under items II, III, IV of Classification for Entering/Departing passengers' Baggage within the limitation of quantity set by the Customs {except duty free tobacco & alcoholic drinks}.
2.Non-residents or residents with re-entry visa issued by foreign country having trip necessities exceed the limitation as set by the Customs: camera, portable tap-recorder, mini-movie camera, portable video-recorder, Lap-top word-processor, one piece for each item.
3.Having more than RMB 6,000 yuan in cash, or gold, silver and their ornaments weighing over 50g.
4.Passengers having more than $5,000{US or foreign equivalent} in cash.
5.Having commercial cargoes, samples or articles other than personal baggage.
6.Having animals or plants and products and other articles controlled by China Quarantine Law.
lI. Passengers who are not clear about the Customs regulations or do not know how to select the proper channel shall choose "GOODS TO DECLARE "{RED CHANNEL};
III. Other departing passengers not listed under articles I, II may choose the channel marked "NOTHING TO DECLARE "{GREEN CHANNEL} without declaring to the customs.
For Outgoing Passengers
I. Departing passengers, under the following circumstances, must declare, choose the channel marked "GOODS TO DECLARE "(RED CHANNEL):
1. Having the following trip necessities for re-importation: Camera, portable tape recorder, mini-movie camera, portable video-recorder, portable word-processor, etc.
2.Failing re-exportation of specified articles, or completion of Customs clearance procedures for temporarily imported duty-free articles.
3. Carrying foreign currencies, gold, silver and ornaments thereof over the declared quantities or having no export license of certificates therefore.
4.Carrying more than RMB 6,000 yuan in cash.
5. Carrying culture relics.
6,Carrying goods of commercial value and samples.
7.Carrying articles exceeding the limited value and quantity, or other limitations as set by the Customs.
8. Having animals or plants and products thereof under the control of China Quarantine Law, and other articles subject to custom formalities.
II. Passengers who are not clear about the Customs regulations or do not know how to select the proper channel shall choose "GOODS TO DECLARE" (RED CHANNEL):
III Other departing passengers not listed under article l, lI may choose the channel marked "NOTHING TO DECIARE "(GREEN CHANNEL) without declaring to the customs.
Inspection and Quarantine Information for Entry into China
1.Passengers entering into China should abide by relevant Chinese Inspection and Quarantine laws and regulations and fill in the Quarantine Declaration Form on Entry as required by the inspection and quarantine authorities;
2.Passengers coming from areas infected by Yellow Fever must present a valid vaccination certificate to the inspection and quarantine authorities;
3. Passengers suffering from fever, diarrhea, AIDS/HIV infection, venereal disease, psychosis or open pulmonary tuberculosis are required to declare.
Objects prohibited from being carried into China
1.Human blood and the products thereof;
2.Fruits, peppers, eggplant and tomatoes.
3.Animal carcasses and specimens;
4.Soil;
5.Pathogenic micro-organisms of animals and plants, pests and other harmful organisms;
6.Live animals (except cats and dogs as pet) and genetic materials including semen, zygotes and embryos;
7.Eggs, raw hides and skin, hair, hoofs, fat or oil, animal meat (including viscera) and its products, fresh milk, cheese, butter, cream, whey powder, silkworm chrysalis, silkworm eggs, animal blood and its products, and aquatic animal products;
8.Genetically Modified Organisms;
9.Waste and used clothes.
If you carry any of the above-mentioned objects, please hand them over to the inspecting and quarantine officials or dispose of them into the quarantine bin.
Objects allowed entry subject to mandatory declaration
1.Seeds, nursery stocks and other propagation materials, tobacco |eaves, cereals, and beans. All these require pre-entry quarantine permit;
2. Fresh flowers, cut flowers and dry flowers;
3. Plant samples, exhibits and specimens;
4. Nuts, dried vegetables, pickled vegetables and frozen vegetables;
5. Bamboo, rattan, willow, straw and wooden handcrafts;
6. Pets including cats and dogs.
Each passenger is allowed to carry only one pet, bearing rabies vaccination certificate and health certificate issued by the competent quarantine authorities of the departing country or region. Pets are required to be quarantined in the designated area by the quarantine authorities for 30 days upon entry.
7. Human blood and its products, micro-organism, human tissues and bio-products. All these require special permit-
if you carry any of the above--mentioned objects, please declare to the inspection and quarantine authorities and be ready for quarantine.
Immigration
For entry
Overseas visitors must possess valid passports, visas and other valid certificates. (The entry of national having visa agreements with the Chinese Government will be permitted.)
On arrival at a Chinese port, all passengers (overseas visitors and Chinese citizens) should present their valid passports, visas or other valid certificates along with the filled-in entry card to the immigration check post for inspection.
Upon arrival, please get your passport and entry and exit cards ready and go to the inspection hall. When you go through the inspected channel, hand your passport and the entry and exit cards to immigration officials for examination.
You can enter China only after the immigration officials have examined your passport and entry exit cards, affixed the approved entry seal upon your passport and taken the entry card from you.
For exit from China
Visitors should present their valid passports or any other certificates to the immigration check post for inspection. Overseas visitors should exit from China within the period designated on the entry visa.
Security Check
Passengers and their baggage (including delivery baggage and carry-on baggage) should be subject to the security check before boarding and loading.
In accordance with the regulations of the Chinese Government, passengers are not allowed to carry dangerous articles, such as inflammables, erosives, poisons, radio-active materials, ammunition, firearms or explosives on board. In order to ensure the safety of the passengers and the aircraft, all passengers must pass through the security check. If any one refuses to be inspected, the security department will not allow him or her to board the plane, and any loss or responsibility should be borne by the passenger.
After passing through the security check, passengers then proceed to a special concourse which is controlled by the security personnel. All persons entering the secure concourse must wear the airport pass. The security personnel will routinely examine their passes, and so your cooperation is requested.
Compensation for lost baggage
If passengers' delivered baggage get lost, damaged or partly damaged, the carrier is subject to the compensation liability for it, and the compensation price is no more than $20 per kg, If the lost baggage' value is less than $20 per kg, the compensation price is the real value of the lost baggage.
Carrier's Liability for the Delayed Flights
When the flight is delayed or cancelled because of the carrier's fault, meals and hotel accommodations for the passengers during the delay will be provided free of charge by the carrier.
Terminal Information Counter
Between The 5th and The 6th Door of Domestic Departure (also for selling newspaper);
Between The 14th and The 15th Door of Domestic Departure(also for selling newspaper);
Information Counter
In front of Domestic Security Check;
In front of International Security Check
Hourly Hotel
| Location |
In the West of Domestic Arrival Hall (F2) |
| Tel |
68346490 (for International Flight); 68346480 (for Domestic Flight) |
| Registration Counter |
Between The 8th and The 9th Door of Arrival Hall |
| Telephone for Registration |
68346519 |
| Charging |
? Standard Room: RMB 60/h, RMB 280/half of a day(4-12 hours, excluding 4 hours), RMB 360/ day, RMB 360/night.
? Suite Room: RMB 80/h, RMB 360?/ half of a day (4-12 hours, excluding 4 hours), RMB 480/ day, RMB 480/night. |
| Service Time |
From 7:00 to the End of domestic Departure Flight. |
| Related policies |
Passengers should show their flight ticket, passport or Identity Card to the staff when registration before entering the Hotel through Security Check guided by the waiter. After Checkout, passengers should leave the forbidden area guided by the waiter, too. |
First Class Lounge
Operated by Shanghai Airport
| VIP Room |
No. 1 First Class Lounge Lounge |
|
No. 17 First Class Lounge |
|
No. 18 Business Lounge |
|
No. 25 First Class Lounge and Business Lounge |
Operated by Airlines
| China Eastern Airlines |
No.21 First Class Lounge in International Hall (Near No. 21 Boarding bridge);
No. 22 Business Lounge in International Hall (Near No. 22 Boarding bridge)
No. 10 First Class Lounge and Business Lounge in Domestic Hall (Near No. 10 Boarding bridge) |
| Shanghai Airlines |
No.11 First Class Lounge (Near No. 11 Boarding bridge) : 68355018 |
| JAL |
Business Lounge (Near No. 18 Boarding bridge) |
| ANA and UA |
No. 19 Business Lounge (Near No. 19 Boarding bridge)No. 20 First Class Lounge ((Near No. 20 Boarding bridge) |
Business Center
| Location |
Between International Arrival and Domestic Arrival (Also for selling newspaper). |
| Tel |
68346519 |
| Operation Time |
7:00~23:30 |
| Service Item |
1. Long Distance Call
2. Fax and Internet Surfing |
Luggage Storage
| Location |
Domestic Arrival Hall (Between No. 8-9 Door) Tel:68346324 |
|
International Arrival Hall (Between No. 10-11 Door) Tel: 68346078 |
|
International Departure Hall (Between No. 14-15 Door ) Tel: 68345035 |
|
Domestic Departure Hall (Between No. 5-6 Door ) Tel: 68345021 |
| Service Time |
6:00--Flight over |
| Related Policies |
Passengers should show the flight ticket and valid certificate before registration. |
Lost and Found
| Location |
Between The 8th and The 9th Door in Arrival Hall. |
| TEL |
68346324 |
| Service Time |
8:30~20:30 |
Red Cap for Luggage Cart
Service time: From Beginning of Flight to End of Flight.
Nursing Room (F3)
| International Hall(F3) |
1. Between The18th and 19th Boarding Gate |
| 2. Between The 22nd and 23rd Boarding Gate |
| 3. Near The 24 Boarding Gate |
| Domestic Hall (F3) |
1. Between The7th and 8th Boarding Gate |
| 2. Between The 9th and 10th Boarding Gate |
| 3. Between The 11th and The 12th Boarding Gate. |
Transfer
| Transfer Counter |
International Flight: in the West of Arrival Hall in Second Floor of Terminal (near the Hourly Hotel) |
| Domestic Flight: in the West of Arrival Hall in Second Floor of Terminal (near the Hourly Hotel) |
| Transfer Area |
In the middle of the terminal concourse in Second Floor (near the Hourly Hotel) |
| Arrival Hall (F1) |
IP Phone Card
|
Beside No. 5 Door of Domestic Arrival (Luggage Storage) |
|
Between No. 12 and No. 14 Door of International Departure(Luggage Storage). |
|
Between No. 5 and No. 6 Door of Domestic Departure(Luggage Storage). |
|
Between the International Arrival and Domestic Arrival (within the Business Center) |
|
At the Information Counter beside No. 5 Door of Domestic Departure. |
|
At the Information Counter beside No. 14 Door of International Departure |
|
Within Shopping Area of International Departure Concourse. |
|
In the North of Domestic Departure Hall; |
|
In the post office in the Domestic Departure Concourse. |
|
At China Telecom in Domestic Departure and International Departure Concourse. |
Post Office
| Location |
North of Domestic Departure Hall (near the No. 5 Door); |
| Domestic Departure Concourse in the Third Floor. |
| Service time |
8:00-19:00. |
Express
| China Air Express : |
Opposite to the No. 1 Door of Domestic Departure Hall |
| Tel: 68345111 |
| Service Time: 8:30-17:00 |
| Dazhong Express: |
Beside No.1 Door of Domestic Arrival |
| TEL: 68346941 |
| Service Time: 8:30-17:00 |
Bank
| Pudong Development Bank |
Between No. 12 and No. 14 Door of International Arrival |
|
Waiting Hall in International Departure. (Opposite to No.37 First Class Lounge) |
|
Service Time: From the Beginning of flight to the end of flight |
| Citiz Bank |
Beside No. 5 Door of International Departure. |
|
Service Time: 8:00--19:00 |
| China Commercial and Industry Bank |
Beside No. 6 Door of International Departure. |
|
Service Time: 6:00--end of flight |
| Bank of China |
Beside No. 15 Door of International Departure. |
|
Service Time: 5:45--end of flight |
Air Insurance Counters
| Location |
In front of Airport Construction Fee Counters in Domestic Departure Hall and International Departure Hall. |
| Service Time |
From the beginning of flight to the end of flight |
| Fees |
The premium for each sheet is RMB 20, and the amount insured is RMB 400,000.Each person can at most buy 5 sheets of air insurance. |
Restaurants
|
Location Greeting Hall of International Arrival ( near No. 19 Door) |
|
Greeting Hall of Domestic Arrival (near No. 1 Door) |
|
In the Shopping Area north to CIQ in International Departure. |
|
In the Shopping Area of Domestic Departure. |
Ticketing Counter
| Shanghai Airport |
1. Opposite to Domestic Departure Door No. 4(for domestic flight tickets) TEL: 68346465 |
| 2. Checkin Island L(11), Shanghai Airport Ticketing Office(for international flight tickets) TEL: 68346467 |
| Shanghai Airlines |
At the Checkin Island D(4) of Domestic Departure, TEL: 68355005 |
| Xiamen Airlines, China Northern Airlines, China Southwest Airlines, Hainan Airlines |
Opposite to No. 5 Door of Domestic Departure Hall. |
|
|
Airlines Office at Pudong Airport
| Air China |
Room B9-309, International Departure |
| China Eastern Airlines |
Checkin Island E (3), Domestic Departure |
| Shanghai Airlines |
Checkin Island D(3), Domestic Departure |
| China Southern Airlines |
Checkin Island A(1), Domestic Departure |
| United Airlines |
Room 14-305, International Departure |
| Lufthansa |
Room 14-303, International Departure |
| All Nippon Airways |
Room 14-332, International Departure |
| Japan Airlines |
Room 14-333, International Departure |
| KLM Royal Dutch Airlines |
Room 14-324 , International Departure |
| Aeroflot |
Room 14-321, International Departure |
| Air France |
RoomB9-314, International Departure |
| Air Canada |
Room 14-314, International Departure |
| Singapore Airlines |
Room 14-318, International Departure |
| Air Macao |
Room 14-327, International Departure |
| THY Turkish Airlines |
Room 14-316, International Departure |
| Philippine Airlines |
Room B14-301, International Departure |
| Japan Air System |
Room 14-307, International Departure |
| Thai Airways International |
Room 14-309, International Departure |
| Virgin Atlantic |
Room 10-302, International Departure |
| Air Korean |
Room 12-313 , International Departure |
| Asiana Airlines |
Room 14-203, International Departure |
| Malaysia Airlines |
Room 14-201, International Departure |
| Northwest Airlines |
Room 13-301, International Departure |
| Dragonair |
Room C2-207, International Arrival |
| X iamen Airlines, China Northern Airlines, China Southwest Airlines, Hainan Airlines:At the Ticketing Counter Opposite to the No. 5 Door of Domestic Departure Hall. |
Ground Handling provided for Airlines
| Ground Handling by China Eastern Airlines |
Air China, China Southern Airlines, China Northern Airlines, China Northwest Airlines, China Yunnan Airlines, China Southwest Airlines, Sichuan Airlines, Xinjiang Airlines, CNAC-ZJ Airlines, Japan Airlines, Asiana Airlines, Dragonair, Lufthansa Airlines, Korean Air, Philippine Airlines, Malaysia Airlines, Royal Brunei Airlines, Royal Nepal Airlines, Aeroflot, Air France(code sharing), THY Turkish Airlines, Singapore Airlines, Thai Airways International, Japan Air System, FedEx, Cargolux, Emirates Airlines, Nippon Cargo Airlines, All Nippon Airways(only code sharing), American Airlines(only code sharing) |
| Ground Handling by Shanghai Airport |
Xiamen Airlines, Hainan Airlines, Shandong Airlines, Xinhua Airlines, Shenzhen Airlines, Wuhan Airlines, China Postal Airlines, Changan Airlines, Shanxi Airlines, United Airlines, Northwest Airlines, KLM Royal Dutch Airlines, Virgin Atlantic, Alitalia, Angel Airlines, Air Canada, All Nippon Airways, Air Macau, UPS |
Shanghai Pudong International Airport * Shanghai China Airport * Hotels Near Pudong Airport * Information |